Partner program for repair and collision shops
An insurance partner for auto repair shops and collision centers
Your customers talk about their car insurance at your counter all the time, often after an accident, a rate increase, or a claim that did not go the way they hoped. Kaufman Insurance Group gives them a licensed agent who can review their current policy and compare options from multiple companies.
- A place to send customers who want to shop their auto insurance
- Help for customers who need coverage on a replacement car
- Plain-language answers so your service writers do not have to guess
Personal & Commercial · Quick Quotes – Good Rates · Great Companies
As an independent agency, we compare auto insurance from the companies we work with, so your customers are not limited to one company’s price or rules. Which companies can quote a customer depends on what they want to insure, where they live, and each company’s own rules.
These logos show some of the insurance companies Kaufman Insurance Group may be able to quote as an independent agency. Showing a logo does not mean the company endorses us. Which companies can offer you coverage depends on the type of insurance, where you live, and each company’s own rules.
What your customers need
What your customers need help with
Customers who come in after an accident often learn for the first time what their policy does and does not cover. Some find out they dropped collision coverage years ago. Some have a high deductible they do not remember choosing. Others have no rental car coverage and are stuck without a car while the repair is done.
Those conversations usually land at your service counter, but your team is there to fix cars. When a customer wants to understand their coverage or shop for a new policy after the claim is settled, a licensed agent is the right person to help.
Other customers need coverage for a different reason. If the insurance company totals their car, they will be shopping for a replacement and will need insurance on it before they drive it home. Customers who just bought a used car from a private seller and brought it in for an inspection may not have coverage lined up yet either.
After an accident
Customers who want to understand their coverage, or switch companies once the claim is settled.
After a total loss
Customers replacing a car need a policy on the next vehicle.
After a rate increase
A renewal price jump is one of the most common reasons people start shopping.
Private-sale buyers
People who buy from an individual seller often need coverage before they can register the car.
We never interfere with an open claim. Questions about an open claim belong with the customer’s current insurance company.
How we help your customers
How Kaufman helps your customers
Your customers get a licensed agent who explains their current coverage, points out gaps, and compares options without pressure.
Quick quotes
We work to get customers a quote quickly, especially when they need coverage on a replacement car. Timing depends on the driver, the vehicle, and each company.
Multiple companies compared
As an independent agency, we compare auto insurance from multiple companies instead of offering one price.
Proof of insurance handled
Once a customer buys a policy, we send their insurance ID card and any proof a lender or the title office needs.
Coverage that fits the driver
Collision, comprehensive, rental car coverage, roadside help, and deductibles, explained in plain language and matched to the car.
What you get as a partner
What your shop gets
Your team fixes cars. We take the insurance questions off your counter.
Fewer insurance conversations at the counter
Your service writers can point customers to a licensed agent instead of guessing about coverage.
A reliable agency to recommend
Customers who ask who they should call about their insurance get a straight answer from you.
A direct contact
You get a direct way to reach our team when a customer needs help.
Co-branded materials and a personal referral page
Kaufman provides co-branded materials to partners. We can also create a personal referral page through ReferralCarrot with your business name, address, and a short message for your customers. The page has a custom link you can share on your website, in emails, or in printed materials.
Want an easy answer when customers ask about insurance? Book a 15-minute call.
How referrals work
How it works for your shop
The handoff takes a minute and keeps your team out of the insurance conversation.
Fill out the referral form
Fill out our referral form for your customer, or send them to your personal referral page to fill it out. Either way, the referral is tracked back to you.
We get your customer quoted
Once the form is in, we contact your customer and compare options. You or your customer can also call or text us anytime at (330) 486-8404.
We send proof of insurance
Once your customer chooses a policy, we send proof of insurance as quickly as we can.
Please share a customer’s name and contact details only after they agree to hear from us. Unless you hold an insurance license, leave questions about coverage, limits, and price to our licensed agents.
We follow state and federal rules on insurance referrals. You can read more on our partner program page.
Common questions
Questions from repair and collision shops
Can you help with an open claim at another company?
No. An open claim is handled by the customer’s current insurance company under that policy. Once the claim is settled, we are glad to review the customer’s coverage and compare options for the future.
What is the difference between collision and comprehensive?
Collision helps pay to repair the customer’s car after a crash with another vehicle or object. Comprehensive helps with other damage, such as theft, hail, fire, vandalism, and hitting a deer.
What is rental car coverage?
Rental reimbursement is an optional coverage that helps pay for a rental car while the customer’s car is being repaired after a covered claim, up to the limits on the policy. Many customers do not have it until they need it.
Can you insure my shop?
We are glad to review your shop’s business insurance. Repair shops have specialized coverage needs, so we will tell you honestly which options we can offer after we learn about your business.
Will my staff need to explain insurance to customers?
No. Your team only needs to fill out the referral form or point the customer to your personal referral page. Unless someone on your staff holds an insurance license, questions about coverage, limits, and price should come to our licensed agents.
Coverage your customers can ask about
Coverage your customers can ask us about
Auto insurance
Liability, collision, comprehensive, rental coverage, and more.
Explore auto insuranceClassic and collector car insurance
For customers who bring in collector and vintage vehicles.
Explore classic car insuranceHome and auto bundles
Customers who own or rent a home may be able to pair it with auto.
Explore home and auto bundlesCar dealer partners
How independent and used car dealers send buyers to us.
See the car dealer partner pageClassic car dealer partners
For restoration shops and collector car sellers.
See the classic car partner pageAll partner programs
See every type of business we work with, how referrals work, and how we follow the rules on referrals.
Back to the partner programGive customers a straight answer about insurance
Book a 15-minute call to set up a simple referral process for your shop, or call the office when a customer wants to review their coverage.
Prefer to talk? Call (330) 486-8404 or send us a message.